By creating an account or using the StraxisWall API, you agree to these Terms of Service. If you do not agree, do not use the service. These terms apply to all users of StraxisWall including developers and companies.
StraxisWall is a permission checkpoint service. You call our API before your AI agent takes a sensitive action. We check your rules, log the request, and return a decision. We are not responsible for what your AI agent does after receiving a response from us.
StraxisWall enforces rules that you configure. We are the enforcement mechanism — not the decision maker. All rules are set by you. All decisions made by your rules are your responsibility.
You are responsible for keeping your account credentials and API keys secure. Do not share your API keys publicly or commit them to public code repositories. If you suspect your keys have been compromised, regenerate them immediately from your dashboard.
You must provide accurate information when registering. One account per person or company unless otherwise agreed.
You may use StraxisWall for any lawful purpose. You may not use StraxisWall to:
Your plan includes a monthly allowance of API checks. If you exceed your plan limit, your API key may stop returning allowed: true responses until your plan renews or you upgrade. We will make reasonable efforts to notify you before you hit your limit.
We reserve the right to throttle or suspend API access if usage appears to be abusive or in violation of these terms.
We aim to keep StraxisWall available at all times but we do not guarantee 100% uptime. We are not liable for any losses caused by downtime, slow responses or errors in our service.
Important: Your AI agents should be designed with a fallback for when StraxisWall is unreachable. We recommend defaulting to blocking the sensitive action if our API cannot be reached — this is the safer choice.
StraxisWall enforces the rules you configure. If an agent takes a harmful action because your rules were misconfigured or missing, that is not our liability. We are a tool — like a lock on a door. If you leave the door unlocked, we are not responsible for what enters.
To the maximum extent permitted by law, StraxisWall is not liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the service.
Our total liability to you for any claim arising from use of StraxisWall is limited to the amount you paid us in the 3 months prior to the claim.
Our handling of your data is described in our Privacy Policy. By using StraxisWall you agree to that policy.
Paid plans are billed monthly. You can cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period. We do not offer refunds for partial months.
If your payment fails, we will notify you by email. If payment is not resolved within 7 days, your account may be downgraded to the free plan.
Paid plans are billed monthly. You can cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period.
Refund policy: Refunds are not issued automatically. All refund requests are reviewed on a case by case basis at the sole discretion of StraxisWall management. To request a refund contact us at customer.care@straxiswall.com within 7 days of payment with your reason. We reserve the right to approve or decline any refund request without obligation to provide justification.
If your payment fails we will notify you by email. If payment is not resolved within 7 days your account may be downgraded to the free plan.
You can delete your account at any time by contacting customer.care@straxiswall.com . We reserve the right to suspend or terminate accounts that violate these terms without prior notice.
We may update these terms from time to time. If we make significant changes, we will notify you by email at least 14 days before the changes take effect. Continued use of the service after that date means you accept the updated terms.
These terms are governed by the laws of India. Any disputes will be resolved in the courts of India.
For any questions about these terms, email us at customer.care@straxiswall.com.